1. Eligibility for Returns

Products are eligible for return or exchange within 7 days from the date of delivery. Items must be unused, unwashed, and in their original condition with all tags intact.

2. Non-Returnable Items

The following items are not eligible for return or exchange:

• Items purchased during clearance or sale
• Products damaged due to misuse or negligence

3. Exchange Policy

Exchanges are allowed for size or color issues, subject to stock availability. Only one exchange request is permitted per order. The exchanged product will be delivered within 7–10 business days.

4. Return Process

To initiate a return or exchange, please contact our support team with your order number and reason for return. Our team will guide you through the process.

5. Refunds

Once the returned product is received and inspected, refunds will be processed and credited within 7–10 business days to the original payment method.

6. Shipping Charges

Shipping charges are non-refundable unless the return is due to a damaged or incorrect product delivered by Dobfit.

7. Damaged or Wrong Items

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos for verification.